DELIVERY RATES & SERVICES
We aim to process your order within 1 - 2 days of it being placed. Dampier Collection only ships orders Monday to Friday, during office hours (9am – 5pm GMT), and does not operate on public holidays.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. There is no tracking available for Standard Shipping orders.
Once your order is ready to ship you will receive a tracking number via email. You can use this tracking number to see where your package is currently located. Your order will be delivered by DHL who will attempt to deliver the goods to you three (3) times. They will also leave a notice card after each delivery attempt to advise on what you can do to arrange the receipt of your package. Your signature will be required upon delivery.
If you have any questions related to your delivery, please contact our Customer Care team at: